Increase communication between parents, teachers and administrator for any kind of complaint related to school, teachers, students or administrative issue and resolve of the same.
An easy way for parents to communicate with teachers and school administrators regarding any kind of issue. Parents don’t have to visit school for it. They can just post a complaint through the Grievance Portal sitting back at home. Concerned department will communicate with them to solve the issue.
After complaining parents don’t have to go to school to know the status of complaints. They can just check the status of the complaints from anywhere anytime from any portable device through the Grievance Portal.
TheGrievance Portal provides the options to attach files needed for any kind of complaints. One just has to scan the documents in the given size and upload it.
The Grievance Portal provides communication between parents, teachers and administrators. For any complaints raised by parents, concerned authority can reply back in the portal. This makes the communication easier both parents and concerned authorities.
If parents are not happy with the reply given for their complaint, they can ask for reinvestigation of the complaints from the Grievance Portal.
Create of group of authorised people who will have the permission to make decisions regarding for the grievance/complaint lodged by any parents.
It is designed to ensure that concerns, problems and complaints arising in the course of education can be raised and resolved quickly and in a fair and reasonable manner.